Swarovski Burlington Mall in Burlington, MA Closed now

Reviews about Swarovski Burlington Mall

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  May 25, 2020, by Katelyn Ertsos
  I went to the Burlington Mall Swarovski store this evening with a bracelet that I had given my mother as a wedding present a year ago. As soon as I walked in and politely explained my problem, the store clerks were incredibly rude. They were condescending, unhelpful, and manipulative. They claim their jewelry is high quality, but it is actually plated copper. I didn't spend $115 on a bracelet for it to only last a year, but they wouldn't replace it or fix it!! This jewelry is low quality, and the employees here are horrible. Never shopping here again!!!